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iRock Entertainment

iRock Entertainment: Boosting Ticket Sales and Engagement Through Audience Republic

iRock Entertainment is a hybrid event and marketing agency that manages some of Sydney’s most iconic nightlife experiences. From weekly club events to major one-off festivals, the team covers everything from event planning and marketing to content creation, digital performance, and on-the-ground promotions.

Automation
Audience CRM
Campaigns
Email Marketing
Paid Advertising Audiences

Challenges Before Audience Republic

Before switching to Audience Republic, iRock faced major challenges managing data between platforms.“The biggest issue with other platforms, like Mailchimp, was the lack of integration with our ticketing systems,” Peter Alvey, Marketing Manager, explains.
 

"It meant manually downloading, segmenting, and analysing data using Google Sheets — a time-consuming process that made campaign execution really clunky.”

Without ticketing integrations, the team struggled to:

  • Automate customer communications
  • Segment audiences effectively
  • Benchmark performance across events
  • Leverage customer data for retargeting and pre-sales

Why iRock Chose Audience Republic

The search for a platform that integrated with multiple ticketing systems led iRock to Audience Republic.“Honestly, it was a no-brainer. Audience Republic integrates with all the ticketing platforms we use, and lets us manage everything in one place — from campaigns to data analysis,” Peter says.

“Word of mouth was huge in Sydney. Everyone in the industry was talking about it.”

The all-in-one nature of Audience Republic allowed the team to streamline their marketing — from pre-sale campaigns to newsletters — all while growing and managing their fanbase.

Implementation and Onboarding

Despite having used systems like Klaviyo and Mailchimp in the past, Peter found Audience Republic easy to learn and intuitive.

“The onboarding was really straightforward. It’s intuitive, not complicated, and we were able to get up and running quickly. As a small team, that was huge for us.”

The iRock team didn’t need to make any major structural changes, and ongoing support from their Audience Republic account manager helped ensure smooth adoption and regular feature updates.

Results

Rapid Database Growth

Since implementing Audience Republic, iRock’s database has more than doubled — now surpassing 200,000+ contacts and continuing to grow weekly.

“We’ve grown our database massively — it’s one of our strongest marketing channels now. Having that 18–25-year-old audience segment has become a real USP when we’re attracting clients.”

Higher Email Engagement

Audience Republic’s segmentation and benchmarking tools helped iRock achieve strong engagement rates:

  • 49% open rate for their Ivy Thursdays emails
  • Compared to a 34% industry benchmark
“Being able to benchmark our open rates against the industry — specifically nightlife and events — has been a game changer.”

Stronger Pre-Sale Performance

Through gamified pre-sale campaigns, iRock saw their ScreamFest pre-sale registrations and ticket sales more than double year-on-year.

“Year on year, the results were much stronger — both in registrations and sales. We saw around a 200–300% increase in pre-sale tickets sold.”

Seamless Data Capture and Automations

Using Audience Republic’s sign-up forms and automations, iRock easily captures and nurtures leads from live events and university activations.“We do a lot of in-person marketing — and having instant integration for sign-ups is huge. The automation means we don’t have to push any buttons after setup. It’s seamless.”

Multi-Channel Growth

Gamified competitions have also driven cross-channel engagement and social media growth.

“Connecting competitions to TikTok, Facebook, and Instagram helped grow both our database and social followings — multiple touchpoints with one campaign.”

Events Powered by Audience Republic

  • Weekly: Ivy Thursdays, Bears Fridays, Ruby Fridays, Homemade Saturdays
  • Seasonal & Major: ScreamFest, Shipmates
  • Ongoing: “What’s On in Sydney” newsletter, reaching tens of thousands weekly

Even with simple automation, he adds, the platform already pays for itself through ticket sales and engagement.“It’s revenue on its own.”

“If you’re managing multiple ticketing integrations, Audience Republic is a no-brainer. There’s really nothing else like it. You’ll save time, grow your audience, and boost sales — all while making your marketing a lot easier.”

See how you can supercharge your ticket sales with Audience Republic

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