Terms of Service (S3 Integrations)

These Integration Terms of Service ("Terms") govern your use of the data integration services provided by Audience Republic Pty Ltd (“Audience Republic”, “we”, “us”, or “our”). By transmitting any data (including but not limited to event, order, or contact data) to our systems via Amazon S3 or any associated method of integration “Integration”, you (“you”, “your”, or “Ticketing Platform”) acknowledge and agree to be bound by these Terms.

If you do not agree to these Terms, you must not transmit any data to Audience Republic.

1. Integration and Data Transmission

1.1 You may transmit data to Audience Republic via a mutually agreed-upon Amazon S3 Bucket for the purposes of ingesting:

• Event data
• Order data
• Contact data

1.2 By transmitting data, you confirm that you are authorized to share such data with the respective Client and that it complies with applicable laws and regulations.

2. Data Accuracy and Responsibility

2.1 You are solely responsible for the accuracy, completeness, format, and quality of the data you transmit.

2.2 In the event that incorrect, duplicate, malformed, or otherwise defective data is transmitted:

• You accept full responsibility for any consequences arising from such data;
  
  
• You agree to bear the full cost of any clean-up, reprocessing, or manual remediation undertaken by Audience Republic;
  
  
• Audience Republic reserves the right to charge reasonable clean-up fees for resources used in addressing the issue.

2.3 You acknowledge that any changes to the data structure, format, schema, file naming, or other changes may disrupt or break the integration. Therefore:

• You must notify Audience Republic in advance of any planned changes;
  
  
• Audience Republic will assess and confirm whether it is possible to support the proposed changes;
  
  
• Failure to provide sufficient notice may result in data loss, processing delays, or rejected imports, for which Audience Republic assumes no responsibility.
  
  

3. Indemnification

3.1 You agree to indemnify, defend, and hold harmless Audience Republic, its affiliates, officers, directors, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Use of this Integration;
  
  
• Any breach of these Terms;
  
  
• Any data breaches, security incidents, or legal claims resulting from your systems or transmitted data;
  
  
• Any violations of applicable laws (including data privacy laws) stemming from data you provide.
  
  

4. Data Security and Compliance

4.1 Both parties agree to implement appropriate administrative, physical, and technical safeguards to protect data integrity and security.

4.2 You must not transmit any data that you are not authorized to share, or that violates any third-party rights or applicable laws.

5. No Warranty and Limitation of Liability

5.1 All integration services are provided “as is” without warranties of any kind.

5.2 Audience Republic disclaims all liability for any issues resulting from your data submissions.

5.3 Under no circumstances will Audience Republic be liable for any indirect, incidental, special, or consequential damages arising from your use of the integration.

6. Modification of Terms

6.1 We reserve the right to modify these Terms at any time. Changes become effective upon publication on our website or notification to you.

6.2 Your continued use of the integration (i.e., transmission of data) following any changes constitutes your acceptance of the revised Terms.

7. Governing Law

These Terms are governed by the laws of New South Wales, Australia, without regard to its conflict of law principles